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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ANIMO products

The group "New Technologies" offers for review the products of the plant ANIMO: professional coffee machines, drip coffee makers, brewing machines, percolators, dispensers, beverage heaters, serving trolleys, additional equipment, accessories
  • Professional coffee machines ANIMO
    Professional coffee machines
    OPTIME xx, OptiBean xx, etc.
  • Drip coffee makers ANIMO
    Drip coffee makers
    M-line xx, MT-line xx, etc.
  • Brewing machines ANIMO
    Brewing machines
    ComBi-line xx, etc.
  • Professional percolators ANIMO
    Professional percolators
    PERCOSTAR xx, etc.
  • Hot water dispensers ANIMO
    Hot water dispensers
    WKTn xx, WKT-D xx, etc.
  • Cold Water Dispensers ANIMO
    Cold Water Dispensers
    OptiCool xx, etc.
  • Beverage containers ANIMO
    Beverage containers
    CNe xx, CE xx, etc.
  • Food containers ANIMO
    Food containers
    VC xx, etc.
  • Beverage heaters ANIMO
    Beverage heaters
    MWR-n xx, MPW xx, etc.
  • Serving carts ANIMO
    Serving carts
    J, S, C, etc.
  • Additional equipment ANIMO
    Additional equipment
    KKW-n, SQUARE, etc.
  • Accessories ANIMO
    Accessories
    C150, C300, etc.

NEW TECHNOLOGIES GROUP

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